

Emotional regulation is a critical life and workplace skill that shapes how we think, respond, and perform under pressure.
The ability to accurately recognize emotions and manage reactions builds resilience and strengthens relationships. Regulation is not suppression. It is understanding emotional signals, creating space before reacting, and choosing responses that align with values and desired outcomes.

Emotional Regulation
"You get to decide which emotion will serve you best in any situation, but that choice is only available if you have the tools."
- Dignity Inc.

Emotional Regulation iN THE WORKPLACe
respond, DON'T react
Participants will each receive a customized Emotional Regulation Dashboard Assessment, a workbook, and an Emore Emotional Regulation card deck.
WORKSHOP OBJECTIVES:
▪ Gain a clear understanding of the four components of emotional regulation and how each contributes to well-being, performance, and relational effectiveness.
▪ Examine how regulation capacity influences communication, conflict, and collaboration, and identify practical strategies to reduce reactivity and strengthen intentional response.
▪ Apply actionable tools to build resilience, increase emotional agility, support composed decision making, and strengthen constructive team interactions
“I’ve seen my team go through plenty of training sessions over the years, but Clarity Coaching’s Communication Styles seminar with Jolene was on a completely different level. Jolene has a unique ability to help even the most reserved team members open up, laugh, and genuinely enjoy learning about themselves. “We left understanding why some of us thrive in organized chaos while others need a roadmap, a flashlight, and a backup plan. Watching the team truly get each other, and themselves, was priceless. If you want a seminar that is insightful, engaging, and brings people together, Jolene is your person.”
-Diana Pereira, CEO
Handy Special Events
Capacity for Emotional Regulation is constituted by the combination of emotional intelligence, emotional literacy, emotional agility, and emotional resilience.

There are two pathways to Emotional Regulation:
Knowledge-oriented through Emotional Intelligence and Literacy, which support awareness and understanding.
Action-oriented through Emotional Resilience and Agility, which support distress protection and well-being.
Emotional Agility stands alone as the most important factor in Emotional Regulation.
This challenges the belief that Emotional Intelligence is the largest determinant

The 12-page Emotional Regulation Dashboard Assessment (ERDA) is the only psychometric assessment that links emotional regulation capacity with personality preferences. It provides insight into emotional intelligence, literacy, resilience, and agility, while highlighting the inverse relationship between distress and well-being.
It also includes insights from the Big 5 Personality Traits, helping you understand how your personality supports or works against your capacity to emotionally regulate. The Big 5 Personality Traits includes Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism.

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EMORE cards help individuals identify emotions that are difficult to name, expand emotional vocabulary, and set intentional emotional states for the day.
The deck portrays 68 distinct emotions and illustrates the story behind each emotion, the impulse it creates, and its purpose, while supporting the ability to dial emotions up or dial them back to remain emotionally agile and in choice. It also includes guided team-building activities that strengthen shared understanding, communication, and connection. This process is foundational to developing emotional regulation.



Emotional Regulation Keynotes
No Thank You, Forever ®: Emotional Regulation & Setting Boundaries
KEYNOTE OBJECTIVES
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Enhance confidence and assertiveness with a focus on career development.
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Choose compassion over empathy. Boundaries require emotional regulation.
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Redefine time management with a focus on purpose, priorities, and core values.
ADDITIONAL TOPICS:
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Emotional Regulation for Effective Leadership
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Emotional Regulation and Imposter Syndrome
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Emotional Regulation in Customer Service Excellence
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Emotional Regulation for Stress Management

PRIVATE COACHING IS AVAILABLE; MESSAGE JOLENE FOR DETAILS








